FAQs

 

What types of building block sets do you offer?

At Grow, we provide a diverse range of building block sets, including electric lighthouses and luxury racing cars. These sets are designed to inspire creativity and enhance problem-solving skills in children.

Are your building block sets safe for children?

Yes, all our products are made from high-quality, safe materials that ensure children can enjoy hours of imaginative play without compromising their safety.

How do building block sets benefit children's development?

Building block sets promote essential motor skills and encourage teamwork through collaborative building experiences. Engaging in such activities can significantly enhance cognitive development and creativity in children.

What is your return policy for building block sets?

We have a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. Items must be in their original condition to qualify for a return.

Can I exchange a building block set for another item?

The fastest way to exchange an item is to return the original product and, once the return is accepted, make a separate purchase for the new item you desire.

What should I do if my building block set arrives damaged?

If your order arrives damaged or defective, please inspect the item immediately and contact us at Growebsite.official@gmail.com. We will evaluate the issue and work to resolve it promptly.

Do you offer international shipping for your building block sets?

Yes, we offer international shipping. However, shipping times and costs may vary based on the destination. Please check our shipping policy for more details.

How long does it take to receive a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Are there any items that cannot be returned?

Certain items, such as perishable goods, custom products, and personal care goods, cannot be returned. Additionally, we do not accept returns for hazardous materials or sale items. Please contact us if you have questions about specific items.